Refund and Cancellation policy

This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service that you have purchased through the Platform.

Under this policy:

• Cancellations will only be considered if the request is made 2 days of placing the order (pending or not delivered case only).

• After deposit, if you would like to get refund the remaining balance, you can ask for refund to your payment gateway any time you want. We will refund to your payment gateway within 7 working days. However, getting money to your card or bank depend on your local bank or card company.

• If you file a dispute or charge-back against us after a deposit without any valid reason, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers or likes we delivered to your or your client's Instagram/Facebook/Twitter or other social media account.

• SmmBoost does not accept cancellation requests for completed order with full delivered.

• Orders placed in SmmBoost ( if order pending/not deliverd) , will be refunded or canceled if a customer requests for it. You will receive a refund credit to your SmmBoost account if the order is non-deliverable.

• Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.

• Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.

• Please do not use more than one server at the same time for the same page. We cannot give you the correct followers/likes number in that case. We will not refund these orders.

In case of any refunds approved by JAY E EXPRESS, it will take 7 days for the refund to be processed to you.